Invite Not Working

Quick Answer

If an invite isn’t working, it’s usually due to email issues, an expired link, or logging in with the wrong account.

The Most Common Reasons

Invite Email Not Received

Sometimes the email doesn’t show up right away.

Check spam or junk folder

Ask the sender to resend the invite

Invite Link Expired

Invite links may expire for security reasons.

Request a new invite

Wrong Email Address

If the invite was sent to a different email:

It won’t connect to your account

Logged in with the Wrong Account

You must log in with the same email address the invite was sent to.

Temporary Issue

Sometimes it’s just a session or browser issue.

Try:

• Refreshing the page
• Logging out and back in
• Opening the link in a different browser

What to Expect

• Once accepted correctly, the property will appear in your dashboard
• Your access depends on the role assigned to you

Quick Checklist

If the invite isn’t working, check:

• Did you receive the email?
• Is the link still valid?
• Are you using the correct email?
• Have you tried refreshing or re-logging in?

Helpful Tip

If something isn’t working, the fastest fix is usually:

Ask for a new invite and use the correct email

Related Articles

• How to Accept an Invite
• How to Invite Someone to a Property
• What Each Role Can Do